Rental Policies
Equipment Rentals
The below rates and policies are subject to change without notice.
PLEASE READ THE FOLLOWING CAREFULLY
Reservations require a major credit card to hold the reservation. Final payment can be made by preferred methods of check or cash to avoid credit card fees. Failure to show or call to cancel a reservation will result in card on file being charged a $50 cancellation fee. All rentals require a signed rental agreement upon pick up.
Equipment can be picked up any time after 7AM during summer and anytime after 8AM during winter and must be returned by 4:30PM, this is considered a day rental. Half days are 7AM -11:30 AM or 12PM to 4:30PM.
Do not have the means to get equipment to your home or job site, Rock’s Rent-All can deliver wherever equipment is needed. Give us a call!
If a reservation needs to be extended renter must call prior to rental return to obtain approval of extension otherwise equipment is due back.
Late charge fees of $25 per 15 minutes for returns after 4:30PM.
All tools, trailers and other equipment are used at the renter’s own risk. Rock’s Rent-All exercises precaution in keeping all equipment in good condition. Conditions which prevent satisfactory operation of equipment do not relieve renter for rental charges.
Renter assumes all responsibility for equipment and promises to return such equipment to Rock’s Rent-All in as good condition as it was at the effective date of the rental. Accrued rental charges cannot be applied against the purchase price of the cost of repairs of any damage or lost equipment.
All equipment lost or damaged beyond repair will be paid for by the renter at the regular replacement price and all damaged equipment which may need repair will be repaired by Rock’s Rent-All on return and the cost for such damaged or lost equipment paid by renter. Labor rate is $95.00 per hour.
Renter may NOT attempt any repairs on any equipment. Renter should immediately stop use of equipment if there are issues/concerns and call Rock’s Rent-All.
A cleaning charge of $50 will be made on items returned uncleaned.
All equipment is full of fuel upon pick-up and must be returned full of fuel. Failure to do so will result in a $15 service charge plus cost of fuel, no exceptions.
Have a special circumstance or situation regarding your equipment needs feel free to give us a call to discuss we are always happy to work with customers and contractors to help ensure you get the equipment you need when you need it.
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Fishing Boats
The below rates and policies are subject to change without notice.
PLEASE READ THE FOLLOWING CAREFULLY
All units rented will go out with a full tank of gas and the renter’s credit card on file will be charged for the fuel they use if unable to return with a full tank.
All renters/drivers must be 21 YEARS OF AGE & have a valid driver’s license.
RESERVATIONS
Boats are available for 2 days minimum.
A major credit card, NO debit cards, required at time of reservation with a $100 nonrefundable plus applicable fees and taxes rental deposit per unit is required. The reservation deposit will be taken off the total amount due.
PICK UP & RETURN TIMES
We do not deliver, boat is ready on a trailer, 2" ball, for pick up at 8:30 AM with a return time of 4:30 PM. Boat must be fueled up upon return.
DAMAGE DEPOSIT
We do not offer insurance, please check with your insurance. You are 100% responsible for any and all damage that happens during your rental period to the unit. The rental period begins upon delivery of the boat. A major credit card, NO debit cards, required for damage deposit hold of $500 per unit will be authorized to your credit card. Damage deposit will be released provided there is no damage upon a boat returned and fully inspected. The renter is completely responsible for all damage to but not limited to, the inside/outside of boat, motor, and prop during their rental period. In the event of the boat being damaged we reserve the right to charge the card on file the total amount of repairs.
Rock’s Rent-All may use, apply or retain all or any portion of said Damage Deposit for the payment toward any amounts owed by Renter, including but not limited to cost of replacement machine and any lost rental days.
CANCELLATION
There is a 14-day cancellation notice required and a $50 cancellation fee per unit. The full weekly rental rate will be charged for weekly rentals if cancelled 5 days prior to the rental start date. The daily rate will be charged for daily rentals if cancelled within 3 days of the start date of the rental.
There is no refund for early return, unused days, or bad weather.
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Paddleboards (SUP)
The below rates and policies are subject to change without notice.
PLEASE READ THE FOLLOWING CAREFULLY
RENTAL INFORMATION
Must be 16 years of age or older to rent.
Paddle Included
Paddleboarders must comply with recreational boating laws and rules. It is the
responsibility of the renter to be familiar with those laws and rules.
Renter assumes all risks and responsibilities for the return of SUP/Paddleboard in
the same condition when picked up. Renter understands that Rock’s Rent-All (RRA)
is in no way responsible for my safety or the safety of the equipment being rented
and understands that (RRA) makes no guarantee as to the fitness or suitability of
the equipment and therefore renter assumes ALL risks involved.
A life jacket is to be worn at all times.
You are 100% responsible for all damages including if paddle board (SUP) is lost
during your rental period which begins at the time of pick up. SUP/paddle board
should NOT be dragged over rocks, renter will pay for any damages.
RESERVATIONS
No deposit due to reserve online, payment taken at time of pick up.
PICK UP AND RETURN
Paddle Board can be picked up at 9AM and is to be returned by 4:30 PM. The
renter is responsible for the return of equipment in the same condition in which it
was received.
We do not deliver paddle boards (SUP).
CANCELLATION POLICY
There is no refund for earlier return, unused days, or bad weather.
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Pontoon Boats
The below rates and policies are subject to change without notice.
PLEASE READ THE FOLLOWING CAREFULLY
All units rented will go out with a full tank of gas and the renter’s credit card on file will be charged for the fuel they use if unable to return with a full tank.
All renters/drivers must be 21 YEARS OF AGE & have a valid driver’s license.
We reserve the right to substitute models due to circumstances beyond our control. Our pontoons may not be trailered, we deliver and pick up to public boat launches, no dock delivery (exception – Serenity Bay). Please see the list below.
Lakes Delivered at No Charge:
- Little Saint
- Big Saint
- Pickerel on J
- Lost
- Found
Delivery Fee Charged for The Following Lakes:
- Plum $75.00
- Dam $75.00
- North Nokomis $75.00
- Little Arbor $75.00
- Big Arbor $75.00
- Carol $75.00
- Eagle River Chain $75.00
- Star $100.00
- Razorback $125.00
- Ballard $150.00
Unable To Deliver to The Following Lake(s):
- Fence Lakes Chain
- Three Lakes Chain
- Pickerel on G
- Lake Tomahawk
RESERVATIONS
Boats are available for 2 days minimum from May 1 to June 14th and August 27th to the end of the season. Boats are a weekly rental (Saturday to Saturday) from June 15th, 2024, through August 26th, 2024.
A major credit card, NO debit cards, required at time of reservation with a $200 nonrefundable plus applicable fees and taxes rental deposit per unit is required. The reservation deposit will be taken off the total amount due.
PICK UP & DELIVERY TIMES
The renter needs to stop upon arrival to town to complete/sign rental agreement and liability release paperwork. Upon completion of paperwork, delivery and pick-up times will be scheduled. The paperwork cannot be done at time of delivery.
DAMAGE DEPOSIT
A $5OO damage deposit hold will be placed on hold on the credit card on file (NO checks accepted) until the unit is returned in the same condition it left at time of delivery and after full inspection upon pick up.
Rock’s Rent-All may use, apply, or retain all or any portion of said damage deposit for the payment toward any amounts owed by the renter, including but not limited to cost of replacement pontoon, fuel, prop damage, any lost rental days and/or any damages that exceed. Damages exceeding $500 will also result in the credit card on file being charged.
Renter understands that Rock’s Rent-All does NOT offer any insurance. Therefore, it is suggested the renter check with their insurance company. You, the renter, are 100% responsible for any and all damage, tickets, bodily injury and property damage etc. that happens during the rental period which starts upon pick up. This includes but not limited to theft, vandalism, willful damage, gross misuse such as but not limited to, exceeding weight limit capacity of pontoon boat, non-collision related breakage, prop damage, consequences of being intoxicated or under the influence of ANY narcotic.
CANCELLATION
There is a 14-day cancellation notice required and a $50 cancellation fee per unit. The full weekly rental rate will be charged for weekly rentals if cancelled 5 days prior to the rental start date. The daily rate will be charged for daily rentals if cancelled within 3 days of the start date of the rental.
There is no refund for early return, unused days, or bad weather.
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Snowmobiles
The below rates and policies are subject to change without notice.
PLEASE READ THE FOLLOWING CAREFULLY
Rates listed below are effective December 13, 2024 thru March 14, 2025.
All renters/drivers must be 21 YEARS OF AGE & have a valid driver’s license. In Wisconsin all persons who are at least 12 years of age and who were born on or after January 1, 1985 are required to take a Wisconsin-Approved Snowmobile Safety Course, and obtain a snowmobile safety certificate when riding on public lands.
Snowmobile pickup begins at 9:00 a.m. and drop off is at 8:00 a.m. the next day. An additional fee of $50.00 per hour will be assessed on all late returns-no exceptions.
Two day minimum on weekends (Friday, Saturday & Sunday) and holidays, Dec. 20th thru Jan 5th.
All units rented will go out with a full tank of gas & oil and need to be returned with a full tank of gas, high octane only.
Rental units come with Wisconsin registration only and must be operated in Vilas County or neighboring counties on officially designated trails or routes.
Our units may NOT be trailered, and we do NOT deliver our units. We are located with direct access to snowmobile trail.
Each driver/rider is required to sign a waiver prior to departure.
YOU are responsible to know and familiarize yourself with the Wisconsin snowmobile regulations.
We reserve the right to substitute models due to circumstances beyond our control.
HELMETS AND GEAR FOR RENT
Helmets are available for rent for $10 per day, with a heated shield are $20 per day and can be booked during the reservation process.
We offer a limited selection of jackets, bibs, boots and gloves, first come, first serve.
RESERVATION DEPOSIT
A major credit card (No Debit Cards) required at time of reservation with a $100 rental deposit per sled plus applicable taxes and fees are due at the time of booking. Reservations do NOT need to be paid in full at the time of booking.
CANCELLATION POLICY
There is a $50 cancellation fee per sled on all snowmobile cancellations. Loss of FULL deposit for reservations cancelled within 14 days. The full rental rate will be charged per day, per snowmobile, if cancelling within 72 hours.
We reserve the right to automatically cancel reservations, if needed, due to outside conditions such as but not limited to, closed trails, trail conditions, weather conditions (such as no snow) or conditions outside our control that contribute to safety concerns both to the customer as well as the snowmobile. Credit card fees are nonrefundable.
DAMAGE DEPOSIT
Rock’s Rent-All does NOT Offer any type of insurance.
A $1000 damage deposit will be held in advance with a major credit card only, be sure this is with you at the time of pick up. Damage deposit will be released once machine has been returned and fully inspected. Renter is 100% responsible for any/all damage, accidents, bodily injuries, property damage of any kind. If the snowmobile is totaled, renter is responsible for replacement machine and any loss rental days. If you’re traveling on and crossing a major highway and cause an accident, you are liable as well! An accident must be reported to the DNR, police and Rock’s Rent-All within 24 hrs.
Rock’s Rent-All may use, apply or retain all or any portion of said Damage Deposit for the payment toward any amounts owed by the Renter, including but not limited to the cost of replacement machine and any lost rental days.
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UTVs
The below rates and policies are subject to change without notice.
PLEASE READ THE FOLLOWING CAREFULLY
Rental units come with Wisconsin registration only and must be operated in Vilas County or neighboring counties on officially designated Off Road Vehicle trails or routes.
Rentals will be provided with a full tank of gas and must be returned with a full tank of gas. 91 Octane only.
Our units may NOT be trailered, and we do NOT deliver our units.
The renter is the only person to operate the UTV unless a 2nd authorized driver is added for $20 per day.
A day rental is picking up the unit at 9 AM and returning the same day by 4:30 PM. Want to extend the fun? For a $100 upgrade extend your day rental to pick up at 9 AM and return by 8 AM the next morning. There is a $25 charge per fifteen minutes for late drop-offs, NO exceptions.
You must be at least 25 years of age to rent. Valid ID required at time of pick up. The DNR does require everyone born after January 1, 1988, to complete an ATV/UTV safety course. If the renter is born on or after the above date, the renter MUST have a copy of their completed (and passed) ATV/UTV course safety certificate to rent a machine and must be provided at the time of pick up.
https://www.offroad-ed.com/wisconsin/
https://www.atvcourse.com/usa/wisconsin/
Wisconsin state law requires that anyone under the age of 18 wear a DOT helmet. We offer DOT approved helmets available to rent for $10.00 per day.
You are 100% responsible for any and all damage, tickets, bodily injury, accidents and property damage etc. that happens during rental period which starts upon pick up.
RESERVATION DEPOSIT
A deposit reservation of $100 (plus taxes and fees) at time of booking is nonrefundable and must be paid with a major credit card only. NO DEBIT OR CHECK CARDS ACCEPTED. The reservation deposit will be deducted from your total due.
DAMAGE DEPOSIT
Rock’s Rent-All DOES NOT offer any type of insurance. You are 100% responsible for any all damages. Therefore, it is suggested you check with your insurance agent.
A $1200 damage deposit will be held (major credit card only) until the unit is returned in the same condition it left at time of pick up and after a full inspection.
Rock’s Rent-All may use, apply or retain all or any portion of said Damage Deposit for the payment toward any amounts owed by Renter, including but not limited to cost of replacement machine and any lost rental days.
CANCELLATION POLICY
If you cancel within 24 hours or are a no show the day of your rental date, you will be charged the daily rate per unit rented along with all taxes and fees. Cancellations prior to 24 hours are charged a $50 cancellation fee.
REFUNDS
NO refunds or discounts due to bad weather. It is your responsibility to watch the weather and plan your rental accordingly.
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Waverunners
The below rates and policies are subject to change without notice.
PLEASE READ THE FOLLOWING CAREFULLY
Must be at least 21 years of age to rent a waverunner.
A major credit card, NO debit cards, required at time of reservation with a $100 nonrefundable rental deposit per unit is required. The reservation deposit will be taken off the total amount due.
We do not deliver waverunners. Unit(s) will be ready on a trailer, 2" ball, for pick up at 9:00 AM with a return time of 4:30 PM same day.
There is a $100.00 per hour ($25 per 15 minutes) charged for late drop offs, no exceptions.
Waverunner is full of gas at pick up and should be dropped off full of gas. (91 Octane ONLY). Renter will be charged $15 fee plus cost of gas to fill if not returned full.
DAMAGE DEPOSIT
Rock’s Rent-All DOES NOT Offer any type of insurance. Therefore, it is suggested you check with your insurance agent. You are 100% responsible for any and all damages during your rental period which begins at the time of pick up. This includes but is not limited to the trailer the unit is on at the time of pick up. A signed rental agreement and liability release required at time of pick up.
There is a $500 damage deposit hold required with all waverunner/trailer rental and must be made with a major credit card.
Rock’s Rent-All may use, apply or retain all or any portion of said Damage Deposit for the payment toward any amounts owed by Renter, including but not limited to cost of replacement machine and/or trailer and any lost rental days.
CANCELLATION POLICY
If you cancel within 24 hours or are a no show the day of your rental date, you will be charged the daily rate per unit rented.
Cancellation prior to 24 hours are subject to a $50 per unit cancellation fee.
NO refunds or discounts due to bad weather.